WellnessKeep every care plan
on schedule.
A new patient isn't one visit — it's a 20-to-40-visit care plan. WellnessEpicenter is the growth and retention platform built for chiropractic practices: automated recall, no-show recovery, patient reactivation, and a 24/7 AI front desk, running alongside the EHR or practice management system you already use.
The schedule doesn't leak all at once.
It leaks one missed callback at a time.
Most practices don't lose care-plan patients to a competitor down the street. They lose them to silence. A patient reschedules once, then again, then just stops showing up on the calendar — and nobody calls, because the front desk is already buried in inbound calls, intake paperwork, and the next patient walking through the door. By the time anyone notices the gap, the care plan has quietly ended.
WellnessEpicenter exists to close that gap automatically — so a dropped visit gets caught in days, not discovered months later in a patient-count report. See how the platform does this.
What a full schedule
actually requires.
One platform, four jobs — from the first booking to the fifth rebooking — WellnessEpicenter runs the engine while you focus on patients.
A full, recurring schedule
Care plans are recurring by nature, which means the calendar should refill itself. Automated recall reaches out at the right interval — not too soon, not so late the patient has already mentally moved on — so the next visit gets booked before the last one is even finished.
How booking worksNo-show and cancellation recovery
A 4:00pm cancellation doesn't have to stay an empty slot. Automated reminders and confirmations cut down on no-shows before they happen, and when a slot does open up, the system works the waitlist and the recall list the moment it's free.
See the recovery engineCare plans that finish
Patients who go quiet mid-plan are the single biggest, most preventable loss in a chiropractic schedule. WellnessEpicenter flags drop-off in days, not the following month's numbers review, and starts the right follow-up sequence automatically.
View analyticsPatient reactivation
Every practice has a list of patients who finished a plan, or simply stopped coming, and were never worked again. WellnessEpicenter mines that list automatically and re-engages it — turning a dormant spreadsheet into an active pipeline.
Discover retention toolsAI where it helps. Humans where it matters.
A chiropractor mid-adjustment can't answer the phone. A front desk handling three check-ins at once can't always catch a website chat. Voice AI and Conversation AI cover both — scoped to scheduling, logistics, and front-desk questions, never clinical advice.
- Voice AI answers every inbound call — day or night — using a knowledge base trained on the practice's own hours, services, and policies, and can book, reschedule, or cancel on the live calendar.
- Conversation AI covers chat, SMS, and social. It qualifies a new patient inquiry and gets it booked without anyone at the front desk touching it.
- The practice controls the knowledge base — exactly what the AI is allowed to say, with a live handoff any time a caller needs a person.
- Surgical by design — AI buys back your team's time; it never replaces the conversation with the doctor.
“Our reactivation list finally gets worked every week instead of sitting in a spreadsheet nobody opens.”
From signup to a covered front desk
in three simple steps.
Most practices are live within one week. We do the heavy lifting the whole way — your team keeps seeing patients during the transition.
Connect your practice.
Bring in your patient list, services, and hours. WellnessEpicenter connects to the calendar and phone number you already use — no rip-and-replace of your EHR required.
Automate recall and follow-up.
Recall sequences, no-show recovery, and reactivation campaigns start running in the background, tuned to a chiropractic visit cadence rather than a generic one-size-fits-all reminder.
Let Voice AI and Conversation AI cover the front desk.
Inbound calls and messages get answered, qualified, and booked automatically — around adjusting hours, after hours, and everything in between.
Questions chiropractic practice owners ask us every week.
Most chiropractic practices are fully set up and live within 5–7 business days. That includes connecting your channels, building your recall and no-show recovery automations, setting up review requests, and a walkthrough with your team. We handle the heavy lifting so your team can keep seeing patients during the transition.
No. WellnessEpicenter is not an EHR — it doesn't do SOAP notes, clinical charting, ICD-10 coding, or insurance claims and billing. It runs alongside whatever system you already use — ChiroTouch, Jane, ChiroFusion, Genesis, zHealth, ChiroSpring, Platinum System, or a paper-and-clipboard hybrid — handling the recall, follow-up, and reactivation work your clinical software was never built to do.
Voice AI answers every inbound call and can book, reschedule, or cancel directly on the live calendar. Conversation AI covers the website chat, SMS, and social messages the same way. Both are scoped to scheduling, logistics, and front-desk questions — never clinical advice — and either can hand off to a live person any time a caller needs one.
No. WellnessEpicenter does not lock you into an annual contract — we earn your business every month. The first 270 practices lock in $99/month forever. If you ever want to cancel, you cancel.
No surprise setup fees. Your $99/month gets you full access to the platform and onboarding, with no separate setup charge. Usage-based items — Voice AI, Conversation AI, SMS, and phone — are billed only as they're actually used, so you're never paying for capacity that sits idle. Everything is laid out on our pricing page.
Ready to stop losing care plans to silence?
WellnessEpicenter is built for one job: keeping the chiropractic schedule full and every care plan on track, without adding another system your team has to learn from scratch.