WellnessEpicenter
Everything a chiropractic practice needs
to fill and hold its schedule.
WellnessEpicenter brings every growth and retention tool a modern chiropractic practice needs into a single system, built around how a care-plan practice actually runs, not a generic small-business template with “chiropractic” swapped into the copy.
AI where it helps. Humans where it matters.
Both Voice AI and Conversation AI are scoped to scheduling, logistics, and front-desk questions, never clinical advice, and the practice controls exactly what the AI is allowed to say.
Your 24/7 AI receptionist.
Voice AI answers every inbound call using natural speech recognition and a knowledge base trained on the practice's own services, hours, and cash-pay or insurance policies. On a call, it can:
- Greet callers, answer questions from the practice's own knowledge base, and create, reschedule, or cancel appointments directly on the live calendar.
- Create new contacts and opportunities in the CRM from the call itself, and collect or update the patient record.
- Take notes for the front desk or owner, and trigger a workflow mid-call or after, such as a confirmation text, a team notification, a pipeline update.
- Transfer to a live person the moment a caller needs one, or make outbound calls automatically, such as a follow-up seconds after a form fill, a visit reminder, or a reactivation call.
Voice AI comes with 200+ voice options with configurable tone, language, and pace, custom prompts and goals, after-hours configuration, and post-call summaries with sentiment scoring logged to the dashboard. It works on both LC Phone and Twilio numbers, and an embeddable Voice AI Chat Widget lets a website visitor click a mic icon and talk to the agent right in the browser.
The assistant on every channel.
Conversation AI runs inside the website chat widget and every connected messaging channel, including SMS, email, Facebook Messenger, Instagram DMs, WhatsApp, and live chat. It can:
- Answer questions from a knowledge base the practice can edit any time, and qualify a new patient lead through natural conversation.
- Book the appointment directly inside the chat, and escalate to a live admin or the owner on request.
- Understand voice messages, not just text, and hold context across a conversation so replies feel coherent.
- Run in suggestive mode, drafting replies for staff to approve, or fully automated, your call, per channel.
AI-Powered Workflow Builder
Describe the sequence in plain language: “When a new patient books online, send a confirmation text, wait two hours, send the intake form, and if it isn't signed within 24 hours, trigger a reminder call.” The system builds the triggers, actions, and if/then logic automatically, no separate automation specialist required to keep recall running.
Try the AI workflow builderFunnel & Website AI Builder
Describe the page and the AI builds it: “Create a landing page for a new-patient exam and consultation special”, full sections, copy, and layout, ready to edit.
Build a funnel with AIContent AI
On-brand copy, images, and post ideas generated in seconds for the practice's own marketing, not generic small-business filler.
Try Content AIReputation AI
Auto-responds to reviews in a natural, human tone, so a five-star review gets a genuine-sounding thank-you and a lukewarm review gets a thoughtful response, without the owner drafting either one at 9pm.
See Reputation AIEvery patient. Every stage. One view.
CRM & Lead Pipelines
Track every patient from first inquiry through active care in a visual pipeline: see where each lead stands and what follow-up comes next.
Call Tracking & Recording
Know which marketing source actually produced the phone call, and hear the call itself when it matters.
Tracking & Analytics Dashboards
See where new patients are actually coming from, how fast leads get a response, and where the schedule has gaps, without pulling reports from four different tools.
Fill the calendar without playing phone tag.
Scheduling, Booking & Appointments
Live calendar booking that patients, staff, and the AI receptionist all see the same way, so an opening never sits empty because two systems weren't talking to each other.
Missed Call Text-Back
A call that goes unanswered during a packed adjusting block automatically gets an instant text back, so a new-patient inquiry doesn't hang up and call the next chiropractor on the list.
Book on Google
We connect your calendar to your Google Business Profile, so someone searching “chiropractor near me” can pick a real open time straight from Google Search or Maps. The booking lands on your WellnessEpicenter calendar with the same confirmation and reminders as every other appointment, and nobody has to phone the front desk.
Booking on Instagram, Facebook & Google
One live calendar behind every place a new patient finds you: a Book button on your Facebook page and your Google listing, and your booking link front and center on your Instagram profile. They tap, pick a time, and the appointment is on the practice calendar before the front desk has to touch it.
Reach the right patient on the right channel.
Email Marketing & Campaigns
Newsletters, care-plan education, and reactivation series, sent from the same platform that's already tracking who opened, clicked, and booked.
Two-Way SMS & Messaging
Text a patient about a rescheduled visit, a care-plan check-in, or a reactivation offer, and get replies in the same unified inbox as email, DMs, and live chat, so nothing gets answered from three different apps.
Broadcast Campaigns
Send a single announcement (a schedule change, a seasonal reactivation push, a new-patient offer) across email, SMS, WhatsApp, and Messenger at once.
Ad Manager
Run and track Google, Facebook, and Instagram ads from inside the same system that handles the follow-up once a lead comes in.
Automation Workflows
Build the sequences that actually match a chiropractic visit cadence: recall reminders timed to care-plan frequency, no-show recovery that fires the moment a slot opens, reactivation touches for patients who've gone quiet.
The day-to-day tools that keep practices running.
Reputation Management
Review requests go out automatically after a visit, and every review, good or lukewarm, gets a timely response.
Document Signing
Intake paperwork and consent forms signed before the patient walks in, so the first visit starts on time instead of ten minutes late at the clipboard.
Funnels & Landing Pages
Build a new-patient offer page, a screening signup page, or a reactivation landing page without hiring a developer.
Membership & Course Portals
Wellness or maintenance-plan content delivered to patients who've completed active care, keeping the relationship alive without a weekly visit.
Invoicing & Payments
Send and collect payment for cash-pay packages, screenings, or wellness plans without a separate payment processor.
Affiliate Manager & White-Label App
Run a referral program that rewards patients for sending new ones your way, and give the practice its own branded mobile app experience, all inside the same system.
Gift Cards
Sell digital gift cards from a link, your website, a social bio or a QR code at the front desk. Buyers can schedule delivery for a birthday or the holidays, the recipient gets it by email or text, and redeems it when they pay. Send a credit as a referral thank-you, too. Someone else paying for a first visit is an easy new patient to book.
In-Person Card Payments
Tap, dip or swipe at the front desk. We send you the card reader that fits how your practice works, connect it to WellnessEpicenter, and staff start each charge from the same place they run appointments. Take payment for a cash-pay package or a screening with no separate POS app and no second login to reconcile at the end of the week.
What WellnessEpicenter is not.
To be clear and upfront about it: WellnessEpicenter is not an EHR, does not perform clinical charting or SOAP notes, does not do ICD-10 coding, and does not submit insurance claims or connect to a clearinghouse. It is not a certified electronic health record. It's built to run alongside whatever clinical and billing system the practice already uses, handling growth, recall, and communication, not the chart.
See the Pricing page for how this compares to paying for separate tools, or Use Cases for how practices are actually using these features day to day.
Using 5 separate tools vs. WellnessEpicenter.
Everything you need to fill and hold your schedule.
Every growth and retention tool a chiropractic practice needs, in one connected system. One predictable fee, pay-to-use for the AI and messaging you actually use. No long-term contracts.
Social Media Planner
Plan and schedule posts across the practice's channels from one calendar.